1. Legal process we require

• Basic records: a valid subpoena or equivalent legal process.
• Non-content records: a court order or equivalent.
• Content: a warrant based on probable cause, or the equivalent in the requesting country.

Requests from outside our jurisdiction should generally come through a recognized cooperation channel (for example, an MLAT).

2. Notice to users

We aim to notify affected users before disclosure, unless we are legally prohibited or there is a genuine emergency involving risk to life.

3. Emergencies

In a genuine emergency involving a risk of death or serious harm, we may disclose limited information to help, following applicable law.

4. Data minimization and biometrics

We provide only what the request lawfully requires. Biometric patterns are encrypted and are never disclosed in plaintext.

5. How to submit a request