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Accessibility Statement

Last Updated: November 30, 2024 | Applies to: https://xheight.ai | WCAG 2.2 AA Compliant

Our Commitment to Accessibility

At Xheight, accessibility isn't just a feature—it's the foundation of everything we do. As creators of Aion assistive smart glasses for people with vision, hearing, and speech impairments, we believe our website must exemplify the accessibility standards we champion.

We are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to achieve Web Content Accessibility Guidelines (WCAG) 2.2 Level AA conformance.

Conformance Statement

Compliance Level

WCAG 2.2 Level AA

Additional Standards

  • • Section 508 (US Federal)
  • • EN 301 549 (EU)
  • • ADA Title III

This website has been evaluated and tested for accessibility by our internal team using both automated tools and manual testing with assistive technologies. We regularly conduct accessibility audits to maintain compliance and identify areas for improvement.

See Aion in action

Aion Glasses — Built with Accessibility First

Explore the dedicated Aion product experience to learn how our vision, speech, and hearing modes translate accessibility guidelines into real-world independence.

Aion Smart Glasses - coming soon →

Assistive Technology Compatibility

Our website is designed to work with:

Screen Readers

  • NVDA (Windows) - Fully supported
  • JAWS (Windows) - Fully supported
  • VoiceOver (macOS/iOS) - Fully supported
  • TalkBack (Android) - Fully supported
  • Orca (Linux) - Tested and compatible

Other Assistive Technologies

  • Voice control software (Dragon, Voice Control)
  • Switch navigation devices
  • Eye-tracking systems
  • Keyboard-only navigation
  • Screen magnification tools (ZoomText, Magnifier)
  • Browser zoom up to 400%

Accessibility Features

Navigation

  • Skip Links: Jump directly to main content or navigation
  • Keyboard Navigation: Full site functionality without a mouse
  • Focus Indicators: Clear visual focus for keyboard users
  • Logical Tab Order: Intuitive navigation sequence
  • ARIA Landmarks: Clear page structure with role attributes
  • Breadcrumb Navigation: Clear location indicators

Visual Design

  • Color Contrast: Minimum 4.5:1 ratio for normal text, 3:1 for large text
  • Scalable Text: Zoom up to 400% without horizontal scrolling
  • Color Independence: Information never conveyed by color alone
  • Reduced Motion: Respects prefers-reduced-motion settings
  • Focus Visible: Enhanced focus indicators for better visibility
  • Target Size: Minimum 44x44 pixels for interactive elements

Content Structure

  • Semantic HTML: Proper use of headings, landmarks, and lists
  • Alternative Text: Descriptive alt text for all meaningful images
  • Clear Language: Plain language principles for better comprehension
  • Consistent Layout: Predictable navigation and interaction patterns
  • Reading Order: Logical content flow for screen readers
  • Content Reflow: Adapts to different viewport sizes without loss of functionality

Forms and Interaction

  • Label Association: Every form field properly labeled with accessible names
  • Error Prevention: Clear validation and helpful error messages
  • Success Feedback: Confirmation messages for completed actions
  • Timeout Extensions: Adequate time for form completion with warnings
  • Input Purpose: Autocomplete attributes for better form filling
  • Status Messages: Live regions announce important updates

User Feedback and Support

We actively welcome accessibility feedback from our users.

Reporting Accessibility Issues

If you encounter an accessibility barrier on our website:

Email: accessibility@xheight.ai

Subject Line: Website Accessibility Feedback

Please Include:

  • Description of the accessibility barrier and how it affects your ability to use the site
  • The specific page URL where you encountered the issue
  • Your browser version, operating system, and assistive technology details
  • Steps to reproduce the issue
  • Suggested improvements or workarounds (if applicable)
  • Your contact information for follow-up (optional)

Response Timeline

1-2
Business Days
Acknowledgment
3-5
Business Days
Initial Assessment
7-14
Business Days
Resolution Plan

Critical accessibility barriers that prevent site access will be prioritized for immediate attention.

Alternative Access Methods

If you cannot access content on our website due to accessibility barriers:

  1. Email Request: Contact accessibility@xheight.ai for alternative formats
  2. Live Chat: Available on our website during business hours (9 AM - 6 PM IST)
  3. Alternative Formats: We can provide content in:
    • Large print PDF (up to 24pt font)
    • High contrast versions
    • Audio descriptions and voice recordings
    • Plain text format
    • Structured document formats (Word, RTF)
    • Braille (upon request, 2-week preparation time)

Known Limitations

We are committed to transparency about accessibility limitations we are actively working to address:

Current Areas of Improvement

  • Some third-party embedded content may not meet our accessibility standards
  • Complex interactive elements are being enhanced with additional ARIA support
  • Some older PDF documents are being updated to meet accessibility requirements

Timeline for resolution: Q1-Q2 2025. We provide alternative access methods for any content that may be currently inaccessible.

Testing and Validation

Automated Testing

We regularly test our website using:

  • axe-core - Automated accessibility scanning integrated into CI/CD
  • WAVE - Web accessibility evaluation tool
  • Lighthouse - Google's accessibility audit with performance scoring
  • Colour Contrast Analyser - WCAG color compliance verification
  • Pa11y - Command-line accessibility testing
  • Accessibility Insights - Microsoft's accessibility assessment platform

Manual Testing

Our accessibility testing includes:

  • Screen reader testing with NVDA, JAWS, VoiceOver, and TalkBack
  • Keyboard-only navigation testing across all interactive elements
  • Voice control compatibility testing (Dragon, Voice Control)
  • Mobile accessibility testing on iOS and Android devices
  • High contrast mode testing in Windows and macOS
  • Browser zoom testing up to 400% magnification

User Testing

We conduct regular accessibility testing with:

  • Users with visual impairments
  • Users with hearing impairments
  • Users with motor impairments
  • Users with cognitive disabilities

Technical Specifications

Supported Browsers

Our website is tested and optimized for:

  • Chrome (latest 2 versions)
  • Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Edge (latest 2 versions)

Mobile Support

Full accessibility support on:

  • iOS Safari (latest 2 versions)
  • Android Chrome (latest 2 versions)
  • Samsung Internet (latest version)

Ongoing Accessibility Maintenance

Regular Audits

  • • Quarterly comprehensive accessibility audits
  • • Continuous automated testing in our CI/CD pipeline
  • • Annual third-party accessibility assessments
  • • User feedback integration and response

Team Training

  • • Regular accessibility training for all development staff
  • • WCAG guidelines integration in design process
  • • Assistive technology familiarity sessions
  • • User empathy and disability awareness workshops

Contact Information

Primary Contact:

Accessibility Team

accessibility@xheight.ai

Company Information:

Xheight

Tel Aviv, Israel

Website: https://xheight.ai

Business Hours for Support:

Sunday - Thursday, 9:00 AM - 6:00 PM (IST)

Accessibility Pledge: This statement demonstrates our ongoing commitment to digital accessibility and inclusion. We believe that accessibility benefits everyone and creates a better web experience for all users. We are dedicated to ensuring equal access and opportunity for people with disabilities.